Neil Logan

Director @Absolute Intelligence Uk

Manchester, GB

After 10 years of directing Consumer Links, we have now rebranded as Absolute Intelligence UK & Absolute Intelligence Call Centre to reflect our AI-first strategy. From a single offshore base, we’ve grown into a UK-headquartered operation with Durban delivery, serving enterprise clients across the UK, North America, Europe and Australia.Our focus: delivering outcome-based customer engagement and collections through a blended model of AI agents + human teams.Key areas of growth and leadership: • Built operations covering customer acquisition, service, collections, social engagement and administration. • Established a compliance-led framework aligned with GDPR, ISO 27001/27701. • Scaled offshore capacity with onshore account management for seamless execution. • Evolved from seat-based outsourcing to Value per Resolution (VPR) and measurable outcomes.