Neil Lewis
Head of Client Success - Professional Services @Caxton
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WORK HISTORY
Head of Client Success - Professional Services @Caxton
EDUCATION
Nottingham Trent University
HND with distinction, Computer studies
SKILLS
ABOUT NEIL LEWIS
Highly motivated, customer focussed Head of Account Management and Head of Customer Success with over 30 years’ experience of hardware and software solution selling and client relationship management. Expertise in providing software solutions and services in B2B SaaS businesses. Proven in building and leading teams of AM\'s/CSM\'s and imbedding customer centric processes and focus in everything we do. An Account Manager who actively embraces the opportunity to truly give clients the best value possible from the product and service portfolio. Experience in maximising revenue by upselling and cross selling as well at reducing churn with consistent over achievement of Retention and expansion targets.
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