Neil Innes
Service Delivery Manager @Simpson Associates
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WORK HISTORY
Service Delivery Manager @Simpson Associates
EDUCATION
Robert Gordon University
BSc Hons, Bussiness Computing
SKILLS
ABOUT NEIL INNES
Global Service Delivery | Services Architecture | Pre-sales & Sales Support | Outsourcing and Managed ServicesA target-driven and commercially-aware IT Service Delivery Professional, who possesses 20+ years of diverse experience driving business transformational strategies and cultivating relationships with clients to understand organisational structures and design tailored solutions to maximise results. Certified professional with extensive experience managing project portfolio and delivering IT services in the public sector, financial services, and sales (pre-sales) across the UK. Adept at leading multiple programmes from initial scoping to final execution within budgetary constraints. Talent for transforming strategic ideas into change projects to achieve short and long range business objectives. Deft at establishing the service delivery standards and improving ways of working. Track record of success in designing and implementing the support strategy framework. Proven record of success in IT Service delivery leadership, IT governance & control, pre-sales, support architecture, and programme management. Possess executive-level leadership talents in developing and motivating cross-cultural, geographically dispersed teams to meet performance goals.
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