Neil Coutinho

Customer Leader at Tata Consultancy Services

Role: Customer Leader at Tata Consultancy Services
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Leader
Tata Consultancy Services
May 2016 — Present · Mumbai, IN

Education

St Andrews
BA, Pycho / Socio
1992 — 1997

Skills

Bpo
Customer Relationship Management (Crm)
Service Delivery
Process Engineering
Business Analysis
Global Delivery
Strategy
Team Management
Offshoring
Team Leadership
Transition Management
Pre Sales and Solutions
Business Transformation
Business Process
Business Process Re-Engineering
Management Information Systems (Mis)
Customer Engagement
Business Process Improvement
Outsourcing
Change Management
Business Development
Process Excellence
Mis
Employee Engagement
Vendor Management
Process Management
Operational Excellence
Pmp
Leadership
Performance Management
Crm
Pre-Sales
Business Process Outsourcing (Bpo)
Resource Management
Sla
Six Sigma
Management
Process Consulting
Business Strategy
Process Improvement

Contact information

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Work email
•••••@tcs.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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Experience

Customer Leader

Education

St Andrews

Skills

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