Neida Cruz
Senior Business Analyst | Public Trust Clearance
- Role
- Senior Business Analyst & Scrum Master at Netlogic Solutions, Inc
- Location
- Falls Church, VA, US
- LinkedIn followers
- 500 followers
About Neida Cruz
Senior Business Systems Analyst and Data Analytics professional with 13+ years of…
Experience
Senior Business Analyst & Scrum Master
May 2024 — Present · Chantilly, VA, US
Supported USDA and DOL federal clients through all SDLC phases, accelerating development by 50% while ensuring compliance with federal standards.• Enhanced requirements development and knowledge transfer, reducing onboarding time by 50%.• Collaborated with 25+ SMEs to gather/document requirements for diverse user groups.• Reduced helpdesk tickets by 20% through improved user documentation and onboarding materials.• Designed workflows and documentation that improved UX, enabling 20% faster submissions.• Delivered gap analysis reports, workflow diagrams, and traceability matrices to support federal initiatives.
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