Neha Shadija
TechOps Engineer at CSG | Server & Cloud Operations | Observability and Alerting | AWS, Azure
- Role
- Technical Support Analyst Ii at CSG
- Location
- Bhopal, MP, IN
- LinkedIn followers
- 500 followers
About Neha Shadija
Cloud & DevOps professional with 3+ years of experience supporting and managing AWS cloud infrastructure, CI/CD pipelines, and observability platforms. Hands-on experience with Terraform (IaC), AWS Lambda serverless deployments, and microservice migrations. Strong expertise in monitoring, alerting, and observability using Elasticsearch and Kibana to ensure SLA compliance and faster incident resolution. Experienced in configuration automation (Chef), load balancer management (F5 Big-IP), and artifact management using JFrog Artifactory. Proactively involved in security hardening and vulnerability remediation across servers. Leverages AI-assisted tools such as Cursor IDE to improve automation, troubleshooting, and operational efficiency. Known for strong problem-solving, ownership, and collaboration across teams.
Experience
Technical Support Analyst Ii
Aug 2025 — Present
Education
Sant Hirdaram College,Bairagarh, Bhopal
BCA, Computer Science
2019 — 2022
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