Neha Sandhu

Experience

1. Associate Manager

   Randstad Global Capability Center

   Mar 2023 — Present · Hyderabad, IN

   As an Associate Manager, I lead critical business operations while providing strategic and operational support to Global Executive Leaders (GELs) across diverse functions. My focus lies in aligning team efforts with leadership objectives, enhancing client satisfaction, and ensuring excellence in service delivery through streamlined operations and people management.Key Responsibilities & Achievements: • Strategic Support to GELs: Act as the primary point of contact for Global Executive Leaders, delivering insights, recommendations, and tailored support to drive leadership priorities and business outcomes. • Leadership & Team Management: Lead a team of Senior Coordinators and Project Coordinators, aligning their contributions with GELs’ goals. Drive performance through continuous mentoring, coaching, and professional development. • Operational Excellence: Initiated and implemented process improvements that boosted workflow efficiency, enhanced productivity, and contributed to the success of GEL-driven initiatives. • Stakeholder Engagement: Maintain effective communication with internal and external stakeholders, ensuring their expectations and feedback are addressed promptly and professionally. • Performance & Reporting: Designed and implemented tracking systems to monitor key KPIs. Delivered detailed performance reports and supported leadership with data-driven insights. • Project Management: Managed high-impact projects using Agile methodologies, ensuring alignment with GEL strategies and timely, quality delivery.Notable Highlights: • Drove a 15% increase in operational productivity through customized service offerings aligned to GELs’ needs. • Contributed to a 25% improvement in project delivery timelines by optimizing processes and enhancing team collaboration. • Acknowledged for consistently managing and resolving escalations efficiently, ensuring leadership satisfaction and trust.