Nehaa Ryan
CX and Innovation Manager @ Henkel | Business Insights
- Role
- Cx and Innovation Manager India, Middle East and Africa at Henkel
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Nehaa Ryan
With over 17 years of experience, I contribute to driving customer advocacy and innovative solutions as the CX and Innovation Manager at Henkel, focusing on business insights and customer-centric strategies across India, the Middle East, and Africa. My expertise lies in business insights, customer advocacy, and leveraging automation to enhance customer experience and operational efficiency. At Henkel, I support the development and execution of customer experience initiatives, which include process automation and enhancing service quality. I am committed to fostering collaboration and enabling successful outcomes for the organization while staying focused on improving customer-centric processes and service delivery.
Experience
Cx and Innovation Manager India, Middle East and Africa
Aug 2023 — Present · Mumbai, IN
Education
Welingkar Institute of Management
PGDHRMS, Human Resources Management and Services
2007 — 2009
ICFAI Business School
Management, BBA
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