Neha Rai
P&C Insurance || Healthcare Insurance || Automobile Insurance|| General liability || Property Insurance || Claim handling
- Role
- Process Associate at Genpact
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
Experience
Process Associate
Nov 2023 — Present · Delhi, IN
Handled insurance claim processing for Property and Casualty (P&C) insurance.Worked across key Lines of Business (LOBs), including Automobile Insurance, General Liability Insurance, and Property Insurance.Processed incoming emails and faxes related to insurance claims, ensuring accuracy and timely resolution.Reviewed and verified claim details to ensure regulatory compliance and data integrity.Solved team queries related to claim processing and system workflows.Conducted Side-by-Side (SBS) reviews of team members’ work to maintain quality standards.Recognized with \'R&R\'(Rewards & Recognition) and \'Employee of the Month\' awards for outstanding performance.Maintained a consistent No. 1 performance rating for accuracy and productivity.
Education
Indira Gandhi National Open University
Bachelor of Arts - BA, Art/Art Studies, General
Jesus and Mary College
Master's degree
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