Neha Desai

Associate Partner I Business Process Management Leader & Strategist I Lead Client Partner & Sales Consultant I Driving Innovative, Analytics & Transformation led Solutions

Role
Associate Partner, Bpo Sales at IBM
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Neha Desai

Executive Leader with 21+ years of commercial excellence leveraging digital…

Experience

  1. Associate Partner, Bpo Sales

    IBM

    Sep 2023 — Present · Mumbai, IN

    Responsible for individual annual Signings, Revenue, GP for BPO service lines across FSCT, TT and CT • Lead account partner for PSU accounts, responsible for P&L ownership, relationship management, management of issues / escalations, increase in farming revenue, cross-sell other LOBs • Penetration of Managed Services for Leading US/UK based GCCs in India• Engaging with Client ‘C’ suite leadership in addressing Client strategic priorities by bringing ‘Best of IBM’ solutions – across multiple service lines and Global network collaboration• Cross-sell BPO managed services to leading US/UK based captives in India for captive consulting, digital transformation suite, managed services etc.

Education

  • Thapar Institute of Engineering & Technology

    BE Computer Secience and Technology

    1999 — 2003

  • FORE School of Management, Delhi

    MBA

    2003 — 2005

Skills

  • Due Diligence
  • Strategy
  • Global Delivery
  • Team Management
  • Outsourcing
  • Sales Presentation Skills
  • Bpo
  • New Business Development
  • Business Development
  • Pre-Sales
  • Lead Generation
  • Market Research
  • Offshoring

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Neha Desai — Associate Partner, Bpo Sales at IBM in Mumbai, MH, IN | Unifers