Neha Pateriya
Engineering Operations & Strategy AI Leader | Google Gen AI leader Certified | Digital Customer Experience| Omni Channel Retail | Observability
- Role
- Senior Lead at Salesforce
- Location
- Livermore, CA, US
- LinkedIn followers
- 500 followers
About Neha Pateriya
I’m a technology and program leader with 14+ years of experience driving reliability, scalability, and innovation across global enterprises. At Salesforce, I lead programs for Agentforce, our AI-powered product line, aligning cross-functional teams on vision, scope, and delivery to accelerate impact at scale.With a background in software engineering, agile program management, and site reliability(SRE), I bring a blend of technical depth and strategic execution. I’m passionate about building high-performing teams, leveraging AI and automation to strengthen reliability, and turning complex initiatives into measurable business outcomes.Previously, I served as an SRE Manager and Techno-Functional Lead for major global retailers like Albertsons, GAP, Aziza Panda, and Vodafone, ensuring 99.9% uptime and leading large-scale digital transformations. I’m certified as a Google Cloud Digital Leader and Microsoft Azure (AZ-900) professional.
Experience
Senior Lead
Jun 2025 — Present
Education
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE, Computer Science
2007 — 2011
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