Neha More

About Neha More

I build and scale enterprise products that sit at the core of how large organizations operate vendor ecosystems, AI platforms, compliance workflows, and tax infrastructure. 6 years in product. 11 years overall. Here\'s the short version of what that looks like: · Scaled a vendor platform from 1 entity to an entire enterprise group now used by users, processing $100M+ annually. · Launched an AI facial recognition platform that secured government and defence clients through competitive tenders, generating $10M+ in revenue opportunities. · Automated compliance workflows that went from days to minutes. Introduced GenAI self-service that cut helpdesk load significantly. · Delivered analytics products for government command centers across Health, Finance, and Education used by state governments and municipal bodies across India. · Worked on tax filing utilities used by millions of Indian enterprises every filing cycle. I\'ve consistently taken on roles where the product either didn\'t exist yet or needed fixing at scale. I\'m comfortable with ambiguity, strong on stakeholder alignment, and focused on shipping things that actually move the needle not just the roadmap. My background spans banking, government, logistics, defence, and AI, which means I adapt fast and ask the right questions before building anything.

Experience

1. Product Manager

   Mahindra Logistics

   Dec 2023 — Present · Mumbai, IN

   Mahindra Logistics is one of India\'s leading asset-light logistics companies where vendors are the backbone of operations. I own two platforms vendor onboarding (registration to compliance to vendor code creation) and vendor invoicing (connected to core ERP).• Scaled the vendor onboarding platform from the parent entity to 5 subsidiaries, achieving 100% digital onboarding across the entire MLL group.• Driving 100% invoice submission through the platform by building ERP-connected validations, reducing manual reconciliation and exceptions.• Introduced a GenAI chatbot on the invoicing platform for vendor self-service, significantly cutting helpdesk ticket volume and resolution time.• Launched a vendor performance dashboard inside each vendor login, bringing transparency to annual evaluations and reducing internal back-and-forth.• Automated compliance and SoD workflows, reducing processing time from days to minutes.• Conducted 50+ stakeholder interviews and 250+ user surveys, improving user retention by 30% across userbase of users on a $100M+ annual transaction platform.

Education

• Tilak Maharashtra Vidyapeeth, Pune

  Bachelors in computer application, Information Technology

  2010 — 2013

• Mumbai University Mumbai

  Bachelor of Commerce - BCom, Business/Commerce, General

  2010 — 2013