Neha Jain
Customer Services | Kohler India | Mercedes-Benz | Ashok Leyland | SAIL | MSIL
- Role
- Lead-service Planning at KOHLER India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Neha Jain
Experienced professional with over a decade of tenure in the luxury automotive and manufacturing industries. Specialized in Channel strategy, Customer retention, spare parts management, process optimization, project management spanning roles in Customer Services, Strategy, and Operations Management. Skilled in cross-functional collaboration, data-driven decision-making, and change management. Recognized for innovative approaches in service network optimization and strategic planning. Proven track record in delivering impactful results in cross-functional environments. Passionate about delivering exceptional customer experiences and seeking new opportunities for growth and collaboration
Experience
Lead-service Planning
Sep 2024 — Present · Gurugram, IN
Education
Sri Chaitanya College of Education
High School, Physics, Chemistry & Matematics
2006 — 2008
Vimala Convent School, Bhawanipatna
Primary & Secondary School, ICSE
1997 — 2006
Indian Institute of Management, Calcutta
PGPEX-VLM, Business Administration and Management, General
2017 — 2018
National Institute of Technology Raipur
Bachelor’s Degree, Metallurgical Engineering
2008 — 2012
Skills
- Microsoft Powerpoint
- Supply Chain Management
- Production Planning
- R Programming
- Quality Assurance
- Data Analysis
- Six Sigma
- Quality Auditing
- Business Analysis
- Quality Improvement
- Quality Control
- Microsoft Word
- Team Leadership
- Inspection
- Change Management
- Microsoft Office
- Enterprise Resource Planning (Erp)
- Teamwork
- Operations Management
- Inventory Management
- Auditing
- Data Entry
- Customer Satisfaction
- Procurement
- Logistics Management
- Kaizen
- Team Building
- Powerpoint
- Microsoft Excel
- English
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