Neha Hadkar

About Neha Hadkar

Hello, I\'m Neha - a Content Designer (UX Writer) with 12+ years of experience across enterprise, consumer, and platform products. I specialize in designing clear, intuitive, and scalable content - from conversational UX and microcopy to complex systems, manuals, and content frameworks. My work bridges user needs, business goals, and technical constraints, helping teams reduce friction and create experiences that feel effortless and human. I’ve partnered closely with product, design, engineering, and business stakeholders to shape content strategy, define tone and voice, structure information architecture, and deliver content that performs - across legacy systems, modern digital products, and conversational interfaces.

Experience

1. Technical & Ux Writer

   Tata Consultancy Services

   Apr 2019 — Present · Mumbai, IN

   Leading UX and technical content for TCS products (Ultimatix, Digitate)- Managing technical, marketing, and UX content for TCS customers - Ericsson, Honeywell, General Electric, and the Government of India- Collaborating with other leading TCS customers to deliver high-quality software content- Managing, reviewing, and editing marketing and technical documents such as User Manuals, White Papers, Growth and Transformation stories, Video Scripts, Patent Summaries, Newsletter, and other essential communication materials, ensuring compliance with TCS standards (SLA 40 pages/day)- Ensuring content follows internal documentation standards and templates- Conducting custom training programs such as ‘Typical Flaws in Technical Documents’, ‘Creating Visually Effective Presentations’, ‘User Documentation for Handheld Device’, ‘Effective Technical Writing’, and more for TCS associates as a faculty (average attendance 500 associates per session)- Developing content audit reports and instructional/marketing video scripts

Education

• H.R. College of Commerce and Economics

  Bachelor of Management Studies, Marketing

  2009 — 2012

Skills

• B2b Marketing
• Marketing Communications
• Crm
• Market Planning
• Business Development
• Digital Marketing
• Brand Development
• Social Media
• Product Marketing
• Social Media Marketing
• Marketing Research
• B2b
• Market Research
• Direct Marketing
• Corporate Communications
• Online Advertising
• Event Management
• Brand Management
• Marketing Strategy
• Lead Generation
• Trade Shows
• Marketing
• Key Account Management
• New Business Development
• Marketing Management
• Market Analysis
• Email Marketing
• Competitive Analysis
• Team Management
• Online Marketing