Neha Goyal

About Neha Goyal

AI Product Leader with experience driving GenAI and ML platform strategy across global, multi-functional organizations at Expedia and AWS. I specialize in building enterprise-scale AI ecosystems, driving workforce AI adoption, and leading high-impact ML/GenAI initiatives that accelerate business transformation.I’ve led the 0→1 development of foundational ML platforms (AutoML, Orchestrator, Feature Store) powering search, personalization, and recommendations across Expedia Group. I’ve also launched AI productivity tools that enable thousands of employees to work more creatively and efficiently using AI, resulting in significant adoption, operational conversion, and measurable efficiency gains.Previously at AWS, I led developer experience and modernization products for EC2, influencing multi-billion-dollar migration programs and the cloud-native strategy for enterprise workloads.I’m passionate about enabling organizations to become AI-native through responsible adoption, scalable tooling, and platform excellence — and I thrive at the intersection of AI strategy, developer experience, and enterprise platform building.Open to VP/Director roles in AI Product, GenAI Platforms, Enterprise ML, and Developer Experience.

Experience

1. Ai Product Lead, Genai Platform

   Expedia Group

   Feb 2024 — Present

   Senior AI Product Leader with a proven record of building and scaling enterprise GenAI platforms from strategy to execution. Led multi-year GenAI roadmap spanning AI infrastructure, developer tooling, RAG, agentic workflows, and AI assistants, enabling XXM+ LLM interactions across YY+ products and growth in AI-powered customer and partner experiences. Trusted partner to senior executives on AI investment strategy, build-vs-buy decisions, governance, and operating models. Known for driving cross-org alignment, translating ambiguous AI capabilities into durable platforms, and accelerating AI adoption through large-scale enablement impacting 17K+ employees across 12+ functions.

Education

• Netaji Subhas Institute of Technology

  Bachelor of Engineering (BE), Computer Science

• Faculty of Management Studies - University of Delhi

  Master of Business Administration (MBA)

• Carnegie Mellon University

  Master of Science (M.S.), Software Management- Product Management Track

Skills

• Market Research
• Brand Management
• Software Product Management
• Team Management
• Analytics
• Marketing Strategy
• Business Strategy
• Business Analysis
• Competitive Analysis
• Marketing Management
• Business Development
• Sales Management
• Advertising Management
• Management
• Digital Marketing
• Marketing Research
• Strategic Planning
• Product Marketing
• Microsoft Office
• Product Management
• Strategy
• Marketing
• Leadership
• Agile Methodologies
• Data Analysis
• Project Management