Neha Bendale
Product Manager | Payments • Lending • Platform Products | Built Systems for 90M+ Customers | API Ecosystems | 0→1 Product Builder
- Role
- Product Manager 2 at Bajaj Finserv
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Neha Bendale
Product manager building large-scale fintech platforms across payments, lending, and partner ecosystems.Over the past 6 years, I’ve led products that power 10Cr+ monthly financial transactions for 90M+ customers, enabling seamless digital experiences across consumer apps, partner platforms, and enterprise systems. I specialize in platform thinking and ecosystem integrations — designing scalable systems that enable multiple products, partners, and customer journeys to operate on a unified architecture.Some problems I’ve solved:• Built a horizontal payment ecosystem integrating multiple gateways and partners to improve payment success rates and customer experience• Launched a 0→1 device financing product enabling lending access for underserved segments while reducing defaults through risk-first architecture• Designed a partner-led acquisition platform enabling integrations with fintech ecosystems like digital wallets and lending platforms• Currently leading enterprise platform modernization, consolidating fragmented applications into a unified employee experience layerMy work sits at the intersection of product strategy, engineering architecture, and business outcomes.I started my career as a software engineer, which helps me work deeply with engineering teams and make strong architectural product decisions.Always happy to connect with leaders building next-generation fintech platforms, payments infrastructure, and AI-powered financial products.
Experience
Product Manager 2
Feb 2023 — Present · Bengaluru, IN
Platform Modernization (Current)Objective: Leading the consolidation of 40+ fragmented enterprise applications into a unified experience platform used by employees.Key impact:• Defined the product roadmap and platform KPIs including SLA performance, adoption metrics, and cost-to-serve• Built reusable UI and governance frameworks to standardize product development across internal teams• Leading a 9-member cross-functional squad across engineering, design, and operationsStrategic Partner Integrations & Co-LendingObjective: Led the creation of a partner-led lending ecosystem enabling integrations with major digital platforms.Impact:• Delivered 5% revenue uplift through partner-led lending integrations• Reduced partner onboarding time by 40% through a standardized integration platform• Built a horizontal partner integration layer, reducing engineering effort by 60%• Ensured full regulatory compliance by centralizing repayment and risk logicPartners included major fintech ecosystem players.Device Financing Product (0 → 1)Objective: Launched a new lending vertical for sub-prime customers, enabling access to device financing while minimizing risk exposure.Impact:• Reduced loan defaults by 60% using device-level security architecture• Built monitoring dashboards enabling support and legal teams to respond to issues 40% faster• Enabled nationwide rollout through SOPs across 300+ retail stores
Education
COEP Technological University
Bachelor of Technology, Electronics and Communications Engineering
2016 — 2020
International Indian School Al-Jubail
All India Central Board of Secondary Education
2014 — 2016
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