Neha Bajaj

Associate Renewals Manager at Salesforce| Driving Revenue through Effective Deal Closures, Customer Acquisition, and Enhancing Retention & Experience

Role
Associate Renewals Manager at Salesforce
Location
Hyderabad, TG, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Neha Bajaj

As an Associate Renewals Manager at Salesforce, I manage client renewals, negotiate contracts, and drive revenue growth. By leveraging data insights, our team ensures customer satisfaction and loyalty, fostering long-term partnerships. Currently pursuing an MBA with a focus on Operations & Data Sciences at NMIMS, I am passionate about building collaborative relationships to optimize customer retention. With certifications in negotiation and Salesforce technologies, I aim to deliver value-driven solutions and exceptional service.

Experience

  1. Associate Renewals Manager

    Salesforce

    Jul 2024 — Present

    As an Associate Renewals Manager at Salesforce, I am responsible for managing renewals with business clients, driving revenue through effective deal closures, and negotiating to ensure customer satisfaction. In this fast-paced environment, I have honed my skills in relationship management, negotiation, and revenue generation.I am passionate about building lasting client relationships and driving customer retention through strategic collaboration and proactive account management. Leveraging data-driven insights, I optimize customer satisfaction and loyalty while delivering exceptional service. My goal is to maximize value for clients and foster strong, long-term partnerships.

Education

  • St. Francis College for Women

    Bachelor of Commerce - BCom, Commerce

  • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

    Master of Business Administration - MBA, OPERATIONS & DATA SCIENCES

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Neha Bajaj — Associate Renewals Manager at Salesforce in Hyderabad, TG, IN | Unifers