Neha Biju
Retail Associate @TJX Europe
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WORK HISTORY
Retail Associate @TJX Europe
Nottingham, GB
Delivered frontline service in a high-volume retail environment, developing a strongunderstanding of customer behaviour, decision-making triggers, and key moments thatinfluence brand perception. Supported store operations that directly impact the customer journey, ensuring accuratecheckout and product availability to build customer trust and satisfaction. Actively engaged customers in loyalty and rewards enrolment, strengthening skills in clearvalue communication, customer relationship building, and retention. Maintained visual orderliness and section presentation, gaining hands-on experience in in-store branding, basic visual merchandising, and brand guideline execution. Collaborated with store teams during peak trading periods and seasonal campaigns,supporting consistent brand execution and a positive customer experience. Recognised for performance and adaptability, resulting in progression from a seasonalto a temporary permanent role.
EDUCATION
St. Andrew's College of Arts, Science and Commerce
Arts and Humanities
Nottingham Trent University
Msc, Marketing and Brand management
GLS institute of Design
Bachelor of design , Industrial and Product Design
ABOUT NEHA BIJU
I recently completed my MSc in Marketing at Nottingham Trent University, where I developed a strong foundation in brand management, storytelling, and market research. My academic journey was complemented by hands-on experience as a Student Ambassador, strengthening my communication and project management skills.Previously, internships at Studio Indigene and RAWSTEEN honed my creative problem-solving and user-centered design approach, shaping my ability to merge creativity with strategy.I’m passionate about bridging design and marketing to craft authentic brand narratives that inspire, connect, and drive value. Currently, I’m open to new opportunities where I can contribute to brand strategy, creative marketing, and storytelling that resonate with audiences.
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