Neha Yadav
First Line Technician at HIPLA | Aspiring Fraud Analyst | FinCrime • Risk Detection • GDPR • Datadog & MongoDB
- Role
- First Line Technician at Hipla
- Location
- Gurdaspur, PB, IN
- LinkedIn followers
- 500 followers
About Neha Yadav
Hi! I’m Neha, a detail-focused professional with over 8 years of experience working in…
Experience
First Line Technician
Nov 2023 — Present · Pune, IN
Monitor application and system performance using Datadog, identifying anomalies that could indicate technical faults or early fraud signals.Analyze user activity logs and access patterns using MongoDB (read-only) to support data integrity and uncover potential misuse.Triage and resolve incoming technical tickets via Zendesk, escalating suspicious patterns or repeat incidents to compliance and security teams.Collaborate closely with cross-functional teams to ensure GDPR-compliant handling of sensitive user data.Document technical vulnerabilities, helping improve internal fraud detection processes and prevention strategies.
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