Neha Thakur
Bold, Balanced, Visionary & Search Optimized Senior Operations/Program Leader | AI, NLP & LLM Workflow Expert | People & Process Innovator | Scaling Teams & Systems at Artificial Generative Intelligence Division @Amazon
- Role
- Senior Operations Manager at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Neha Thakur
Hi, I’m Neha Thakur — a strategic leader who blends operational excellence with a passion for building and scaling world-class AI programs. With 10+ years of experience (and still counting!), I’ve been fortunate to lead the launch and stabilization of 200+ LLM workflows, manage operations for 300+ rockstars, and consistently drive for excellence.Whether it’s optimizing workflows, solving complex problems with root cause analysis, or mentoring the next wave of managers, I bring clarity to chaos. I thrive on ambiguity, lead with empathy, and partner across Tech, HR, Risk, Product, and Quality to deliver solutions that actually stick.My jam? Building resilient systems, scaling AI operations, and driving performance uplift — all while keeping customer satisfaction and compliance at the heart of it.Outside of work, you’ll find me reading a book, dancing to a good beat, traveling to new places, or debating strategies like I’m on the pit crew. Let’s connect if you\'re into AI innovation, building strong teams, or simply believe that leadership starts with listening.
Experience
Senior Operations Manager
Mar 2025 — Present · IN
Education
St. Anns Degree College for Women (Mehdipatnam)
Master of Business Administration - MBA
Osmania University, Hyderabad
Master of Business Administration - MBA
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