Neha Singh

About Neha Singh

Led complex, end-to-end projects by applying deep expertise in application development methodologies and emerging technologies to deliver robust, integrated solutions. Provided strategic direction across full programs, individual projects, and cross-functional teams.• Extensive experience in architecting Salesforce solutions across multiple clouds (Sales Cloud, Service Cloud, etc.) for both implementation and integration projects, including pre-sales proposal development.• Skilled in solution design, encompassing data migration strategies, high-level architectural planning, integration frameworks, and detailed technical designs for complex business requirements.• Proficient in creating comprehensive high-level design documents that align with business and technical objectives.• Strong ability to communicate complex technical issues and solutions clearly and effectively through visual, concise, and impactful storytelling.• Demonstrated success in building and leading collaborative, high-performing teams in a team-oriented environment.• In-depth domain knowledge in Consumer Packaged Goods (CPG) and Retail industries.• Experienced in shaping Salesforce strategies, defining technology roadmaps, crafting technical proposals, and responding to RFIs and RFPs.• Large Scale Transformations to implement Sterling OMS. IBM Cloud on Commerce OMS implementations : Worked as Solution Architect to implement OMS solutions including IBM Sterling Commerce Order Management (OMS),Call Center and Store Engagement applications.• Handled multiple projects and managed cross-functional teams. Delivered successful go-live implementations for clients across Europe, North America and Canada.• Organizes and coordinates all Agile ceremonies.• Managing KPI’s and motivating team to achieve milestones.• On-premise Sterling OMS implementations: Worked as Solution Architect to implement E2E OMS solution for Order Management, Call Center and Store Engagement applications to implement these business capabilities such as ship to home, pickup from store, ship from store, transfers, segmented inventory visibility etc.• Detail oriented with good communication and excellent team building skills.

Experience

1. Technical Architect

   Perfaware

   Jun 2025 — Present

Education

• Army School Jammu Cantt

  10th

  2002 — 2003

• Guru Gobind Singh Indraprastha University

  B.Tech

  2006 — 2010

• Army Public School, Dhaula kuan; Army School Jammu cantt

  12th

  2004 — 2005

Skills

• Html
• Windows
• C
• Programming
• Core Java
• Supply Chain Management
• C++
• Xslt
• Xsl
• Sql
• Linux
• Javascript
• Inventory Management
• C#
• Xml
• Order Management
• Microsoft Office
• Sterling Commerce
• Database Queries
• Matlab
• Java