Neha Kumari
Senior Claims Handler @ WNS Global Services | Insurance
- Role
- Senior Associate - Analyst at Tech Mahindra
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Neha Kumari
I am a customer-oriented professional with nearly four years of experience in motor insurance claims handling and customer service, skilled in end-to-end claim management including credit hire, third-party damage, and liability resolution. I am experienced in both voice and non-voice support, and I have developed strong communication, empathy, and problem-solving skills throughout my career. My work at companies like WNS Global Services, Capita India, and KPMG has taught me how to navigate complex claims and deliver excellent customer support. I am passionate about building positive relationships, optimizing customer experiences, and achieving team goals. I am also committed to continuous learning and improving service standards in every role I take on.
Experience
Senior Associate - Analyst
Feb 2026 — Present · Hyderabad, IN
Education
Savitribai Phule Pune University
Master of Business Administration - MBA, Marketing
2018 — 2020
Ramchandran International Institute of Management, Pune
MBA - Master of Business Administration, Marketing
2018 — 2020
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