Neha S.
Business Analyst & Tech Support Professional @ BBSI | CSM | CSPO
- Role
- Business Analyst at BBSI
- Location
- Portland, OR, US
- LinkedIn followers
- 500 followers
About Neha S.
Experienced Business Analyst/Product Owner/Scrum Master/Project Manager with a demonstrated history of working in the Information Technology and services industry. Adequately Skilled in Product/Program/Project Management, Agile/Scrum execution, Requirements Gathering and Analysis, Business Analysis and Planning, Team Building. I possess a Master\'s degree in Computer Science.Core Competencies- Certified Scrum Product Owner (Scrum Alliance)- Strong knowledge of Agile, Kanban and other Software Development Lifecycle methodologies and concepts- Strong communication & Leadership skills- Possess strong knowledge in the areas of Requirements Gathering, Requirements Analysis, Business Analysis, and Planning- Former Software Engineer with strong knowledge of Server-side and Client-side programming languages- Former Assistant Professor in a reputed Computer Science college in India- Volunteer at several Non-Profits and community programs- Quick learner with a passion to learn something new every day and always up for challenges.Tools/Languages I know:• Agile/Scrum Tools: JIRA, Confluence• Analytical Tools: MS Excel, Power BI, Tableau• Programming Languages: C#, JavaScript
Experience
Business Analyst
May 2023 — Present · Vancouver, WA, US
Develop expertise in IT product suite systems and continuously learn new technologies.• Analyze and document existing business processes, identifying areas for improvement and optimization.• Collaborate with stakeholders to define, revise, and create efficient business processes.• Capture and document requirements through use cases, business process models, data flow diagrams, technical specs, and user interface wireframes.• Ensure comprehensive and up-to-date documentation, including user acceptance criteria.• Recommend system improvements, troubleshoot issues, and work with development teams to implement solutions.• Support project teams by assisting in achieving project goals and delivering solutions on time.• Use data analysis and problem-solving methods to define issues, gather data, and draw conclusions for decision-making.• Manage multiple tasks simultaneously in a fast-paced, deadline-driven environment.• Build and maintain professional relationships with stakeholders across diverse teams and cultures.• Provide ongoing process improvement and automation recommendations to increase efficiency.
Education
Gujarat University
Master's degree, Computer Science
2005 — 2008
M. G. Science Institute
Bachelor's degree, Mathematics
2002 — 2005
Kendriya Vidyalaya
High School, Science
1994 — 2003
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