Neha Sharma

IT Project Manager @ ECS | Digital Marketing, Agile Program Management, Customer Experience, AI Strategist, Certified ScrumMaster

Role: IT Project Manager at ECS
Location: Arlington, VA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Neha Sharma

Dynamic IT Project Manager with expert skills in leadership, program management…

Experience

IT Project Manager
ECS
Oct 2023 — Present · Arlington, VA, US
Spearhead DHS client-facing strategic initiatives, partnering with customers to uncover business opportunities, design customer-centric solutions, and lead discovery sessions that drive significant cost efficiencies and revenue growth-Serve as a strategic bridge between clients and technical teams, translating market demands into actionable product features and ensuring seamless execution of customer experience enhancement-Oversee multiple high-impact solution implementation projects within an Agile framework, delivering innovative assets on time and within budget to elevate customer engagement -Leverage data-driven insights to assess customer experience effectiveness, refining marketing strategies and product optimizations for maximum impact-Create and launch a suite of customer marketing tools—such as branded training presentations, in-store playbooks, and digital assets—to empower federal, regional, and affiliate partners in executing cohesive, market-ready programs-Collaborate with cross-functional ServiceNow and Microsoft teams to define business requirements, co-create compelling product designs, and deliver solutions that fuse technical innovation with customer-focused marketing goals

Education

George Mason University
Bachelor of Arts - BA
2012 — 2016

Contact information

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Current company

Razorpay

Software Development · 4K employees · Bangalore, Karnataka, India

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money. In a nutshell, we fit into every nook and corner where your business touches money. #OutgrowOrdinary We identify ourselves as disruptors in the digital payments space and our vision is to power the financial ecosystem for other disruptors. Like attracts like and Razorpay actively looks to partner with established companies and startups that have either broken the glass ceiling in their industry or are set to. The Razorpay Product Suite today comprises verticals, along with Payment Gateway, like Payment Links, Payment Pages, Subscriptions, Smart Collect, Route, Razorpay Capital, RazorpayX, Payroll and Thirdwatch. Razorpay was started in 2014 by two IIT Roorkee alumni, Harshil Mathur and Shashank Kumar. Just a short few years later, Razorpay has evolved into a 800-odd strong organization with some of the best talents in the country helping some of the best companies manage their money movement seamlessly. Certified cool We are a bunch of spirited, ambitious and fun folks. And no, we’re not saying this ourselves--leading institutions have recognized Razorpay for the high trust and high-performance culture that we maintain. Our strength lies in the people we are and we go to great lengths to nurture a family of coders, designers, sellers, marketers, analysts, writers, runners, photographers, gamers, tinkerers, and above all, people who are dreamers and doers at the same time. Be a part of our exciting journey.

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About Neha Sharma

Experience

IT Project Manager

Education

George Mason University

Find verified contacts for anyone on LinkedIn