Neha Sharma

Team Leader- Quality | Lean Six Sigma | Performance Management | Coach | Process Driven | Customer Service

Role
Quality Assurance Team Lead at TP
Location
New Delhi, DL, IN
LinkedIn followers
500 followers

About Neha Sharma

Travel & Tourism is my passion while working for +4 years delivering customer service. Now, I have come a long way while being a part of the Quality Team.More to achieve and grow with my main skills-> Create, implement and audit quality plans-> Ensure policy & procedure implementation -> 7 QC Tools -> Analyzing behavioral factor within an organization-> Hygiene Checks -> Evaluating the Evaluator and Coaching tricks with the help of behaviour Identification and implementing SMART Action Plan-> Host Calibrations

Experience

  1. Quality Assurance Team Lead

    TP

    Jun 2024 — Present · New Delhi, IN

Education

  • Kurukshetra University

    masters in Tourism Management

  • kurukshetra University

    Masters in Tourim Management, Tourism and Travel Management

    2017 — 2019

  • Dikshant International School

    Master's degree, Tourism and Travel Management

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Neha Sharma — Quality Assurance Team Lead at TP in New Delhi, DL, IN | Unifers