Neha Rawal

Role: Customer Support Executive at FiveS Digital
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Neha Rawal

Hi! I\'m Neha, I’m currently enhancing my tech skills at Navgurukul, focusing on Python, web development (including HTML, CSS, JavaScript, React.js, and Node.js), alongside pursuing my degree at Annie Besant College in Indore. I also have skills in MS Excel, Tally, and PowerPoint. I love learning new things, especially about computers, always ready to work hard and meet new people always ready to put in the effort, and looking forward to meeting others who like technology. Let\'s connect and explore the possibilities!

Experience

Customer Support Executive
FiveS Digital
Mar 2025 — Present · Udaipur, IN

Education

Annie Besant College Annapurna Road, Indore
Bachelor's degree, Business/Commerce, General
NavGurukul
Diploma of Education, Computer Software Engineering
Government Excellent Higher Secondary School - India
12th, Art/Art Studies, General

Contact information

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Work email
•••••@fivesdigital.com
Personal email
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Current company

FiveS Digital

IT Services and IT Consulting · 1.6K employees · Founded 2009 · Udaipur, Rajasthan, India

FiveS Digital is a technology-led Business Process Management organization with a meaningful customer and community-centric approach. Our core business revolves around Customer Experience, RPA/IPA-driven digital transformation, and Computer Vision/ML/ NLP. Going strong for 15 years now, we are making our presence felt in 9 locations across India. Our BPM delivery center in Navi Mumbai is India’s first diverse and inclusive BPM workspace. We speak and process 13+ languages and are a 3500+ family, growing each day. We are certified as a women-owned, diversity unit by WeConnect International, USA. As we grow exponentially, we have ensured that our commitment to diversity, equity, and inclusivity remains undiluted. Key verticals: Customer experience (CX): With the perfect blend of technology and humans-in-the-loop, we enable businesses to optimize the cost-to-serve a customer and improve customer experience (cx) at all touchpoints. We primarily focus on e-commerce/retail, healthcare, and insur/fintech verticals. Digital transformation: With the RPA/IPA-led automation practices, we have created a team of RPA developers, solving various business use cases and problems for our customers and saving millions of dollars. For digital transformation solutions, our focus is on retail, healthcare and BFSI businesses. Computer vision, ML, NLP: The fastest growing vertical that we have is data labelling and annotation, wherein we are helping businesses in the internet, automobile, e-commerce/retail, healthcare, safety and logistics businesses solve complex problems by building robust ML models through our data annotation, labelling, content localisation and moderation capabilities. Key Services: - Customer Experience (CX) management - RPA/IPA led digital transformation - Data Annotation - Chatbot - Contact Center - BPO - CRM - QMS - Data preparation

fivesdigital.com

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About Neha Rawal

Experience

Customer Support Executive

Education

Annie Besant College Annapurna Road, Indore

NavGurukul

Government Excellent Higher Secondary School - India

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