Neha Mogudala
Incident Manager || Certified System Administrator || ITSM || 5x ServiceNow Micro-Certified ||
- Role
- Incident Manager at Wipro
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Neha Mogudala
Certified ServiceNow System Administrator (CSA) with a professional background in Incident Management. I specialize in bridging the gap between business processes and technical solutions. Beyond my certification, I have hands-on experience in platform configuration and UI/Reporting analytics, specifically designing dashboards that translate complex incident data into actionable insights. I am eager to apply my ITIL knowledge and self-taught ServiceNow expertise to help organizations optimize their ITSM workflows and maximize their platform investment.
Experience
Incident Manager
Jul 2022 — Present · Hyderabad, IN
Education
Andhra University
Bachelor of Science - BS, Computer Science
Birla Institute of Technology and Science, Pilani
Master of Technology - MTech, Computing Systems & Infrastructure
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