Neha Mannase
Deputy Manager @HDFC Bank
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WORK HISTORY
Deputy Manager @HDFC Bank
Bengaluru, IN
Managing end-to-end branch operations to ensure compliance, efficiency, and service quality.Handling a portfolio of retail and HNI customers, offering them customized financial solutions.Cross-selling a wide range of financial products: home loans, personal loans, credit cards, fixed deposits, mutual funds, and insurance.Achieving and exceeding monthly sales targets, revenue goals, and customer satisfaction benchmarks.Supervising customer service teams and ensuring quick resolution of service issues or escalations.Driving digital adoption by educating customers on internet and mobile banking platforms.Supporting audits, KYC checks, and regulatory compliance with 100% accuracy.Training and mentoring junior staff to align with performance standards and service protocols.
EDUCATION
G. S. College of Commerce & Economics, Nagpur (Autonomous)
Bachelor's Degree, Business Administration and Management, General
Gurunanak institute of technology and management
Master of Business Administration - MBA, Finance, General
ABOUT NEHA MANNASE
Neha Shivram Mannase Email: n••••••••@gmail.com Address: Nagpur – 440023…
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