Neha Mahale
Program Management | Fintech | Healthcare | B2B
- Role
- Technical Program Manager at ServiceTitan
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Neha Mahale
At the helm of technical program management, my role is central to steering agile…
Experience
Technical Program Manager
Feb 2025 — Present · Glendale, CA, US
Driving multiple simultaneous Fintech projects from cradle to grave and delivering value to end customers in the Payments and Financing Space.Collaborated with cross-functional leadership to meet revenue goals and optimize payment and financing strategies for greater operational efficiency.Developing and managing program roadmaps to support the strategic direction of the organizationProactively identified gaps and risks, partnering with product and engineering leads to streamline execution and ensure on-time delivery of key milestonesIdentifying, communicating and mitigating Program risks and dependencies for smooth deliverySupported Fintech leadership with strategic insights and regular program updates. Partnering with product teams to enable seamless integrations with external vendors and partners, including NMI, Adyen, TSYS and Synchrony.Developing evaluation methods to assess program strengths, identifying areas for improvement and collaborating with cross functional teams for dependency resolution.Ensuring goals are met in areas including customer satisfaction, quality and team member performanceEstablishing communication structure and facilitating program communication throughout the software development lifecycle by ensuring all parts of program delivery are in sync.Ensure management and leadership have visibility into status, resourcing needs, shifts in delivery timelines and escalations for programDemonstrating stellar stakeholder management and executive presentation skills in collaboration with Engineering, Go-to market, sales enablement, operations, security, compliance, and product teamsEstablishing and tracking Program success metrics utilizing Tableau Dashboards, JIRA Dashboards, ServiceNow dashboards etc.
Education
St. Francis Xavier English Medium High School Ajgaon/Shiroda
SSC
2003 — 2010
University of Denver
Graduate Certificate, Project Management
2019 — 2019
MIT COLLEGE OF TECHNOLOGY
Bachelor of Technology (B.Tech.), Food Technology
2012 — 2016
Shri. Pancham Khemraj Mahavidyalaya, Sawantwadi
HSC, Science (PCMB and IT)
2011 — 2012
University of Denver
Master's degree, Information Technology for Project Management
2019 — 2020
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