Neha Kumari
Customer support Trainer @ vConversio | On-the-job training, CRM
- Role
- Process Trainer at Vconversio
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Neha Kumari
Armed with a BCA from Indira Gandhi National Open University, I now harness my expertise…
Experience
Process Trainer
Jan 2024 — Present
As a Process Trainer at vConversio, I developed and updated training materials to enhance sales effectiveness. I conducted bi-monthly sessions for agents focusing on personality development and collaborated with sales managers to address quality concerns. Additionally, I ensured adherence to industry regulations and company policies.
Education
Indira Gandhi National Open University
BCA
2019 — 2023
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