Neha Kumari
Customer Support | Service Delivery | Operations Management | People Management
- Role
- Customer Support Manager at isolved
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Neha Kumari
I am an accomplished professional delivering over a decade of career success in customer service and program management, adept at handling diverse responsibilities in fast-paced environments across various roles and verticals.My dexterity lies in people management, employee engagement, coaching, stakeholder management, conflict resolution, decision-making, and project management. Demonstrated excellence in handling escalations, performance improvement activities, quality management for inbound and outbound call centers, and cross-functional collaboration. Over the time, I have proved my excellence in identifying process gaps, implementing continuous improvement initiatives, and possessing strong leadership skills, excellent time management abilities, and a passion for learning and adapting to new challenges.I\'m now looking forward for opportunities and can be contacted on my email: n••••••••@outlook.com
Experience
Customer Support Manager
Feb 2026 — Present · Hyderabad, IN
Education
Maulana Abul Kalam Azad University of Technology, West Bengal formerly WBUT
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Central Board of Secondary Education (CBSE)
High School Diploma
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