Neha Kulshreshtha
Experienced Customer Support Trainer (training CSRs across-India,META,China,Malaysia,Mexico & Poland), Supply chain specialist|| Ex-Cinda,Bosch,Valvoline || traveller, reader, motivator, and fitness freak by passion!!
- Role
- Senior Trainer at Honeywell Technologies
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Neha Kulshreshtha
I currently work with honeywell.com, where my professional journey has evolved across…
Experience
Senior Trainer
Aug 2023 — Present · Gurgaon, IN
Design and deliver standard, customised and tailored training programs• Maintain and develop course content to current offerings• Review effectiveness of training programs• Assist align current learning processes, products, services & processes to suit Business direction• Build Knowledge Case Management System – Articles that are easy to read & usable by all• Responsible for Process Training and Soft Skill trainingNew employees receive onboarding training to prepare them for their role• Understand & Evaluate the Current learning needs of the business• Required skill and knowledge levels for the future• Build Digitized Content on topics that can be delivered without Instructor• Training Solution Development; Knowledge of training solution development procedures, tools and techniques; ability to utilize the knowledge for developing a solution to stated training needs.
Education
Delhi University
B Com
2006 — 2008
ASN Sr sec School
12th Class
1995 — 2006
Amity University
MBA
2008 — 2010
Delhi University
Bachelor of Commerce - BCom (Hon)
2005 — 2008
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