Neha Arora
Sr. Program Manager- CX : Amazon
- Role
- Product Manager at Scripps Health
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Neha Arora
Versatile, dynamic & results-oriented professional with 12+ years of experience supporting global markets and business growth through a focus on Customer Insights, Thought Leadership on Project/Product planning and execution, and effective Communication with stakeholders to build relationships and ensure quality on-time, on-budget delivery. An Engineer MBA who is a self-starter & a go-getter, and extremely passionate about building great teams and delivering profitable results.One of my biggest strength is my ability to decipher the customer requirements and then finding solutions to bring the exact service/product on table (Outside-in View). In this process, I also focus on assessing the as-is model to identify pain points and root cause of inefficiencies in order to streamline processes and also ensure sustainability to help deliver a lasting change.I’ve assisted companies like Amazon, Microsoft, Lyft, GEODIS, Alcatel-Lucent Technologies, AT & T, Verizon, and AIRTEL leverage their integrated marketing/technology solutions to creatively meet their objectives, transform and earn return on investments.I am an accountable, collaborating and an approachable leader who is flexible to adapt to changing project needs and new ideas. An energetic personality who never stops learning and in turn believes in sharing the knowledge I possess.
Experience
Product Manager
Jun 2024 — Present · Jersey City, NJ, US
SQL Queries & Database Design | ETL Development & Data Transformation | REST API Testing (Postman, SoapUI)| Healthcare Data Analytics (EHR, Claims, HIPAA)| Python & Data Processing | BI Reporting (Tableau, Business Objects)| Data Warehousing | Microservices Integration | Cloud Data Workflows (AWS)
Education
Harvard Business School
Doctor of Philosophy - PhD, Strategy
XLRI Jamshedpur
Master of Business Administration - MBA, Marketing
Maharshi Dayanand University
Bachelor of Engineering (BE), Information Technology
Skills
- Business Analysis
- Vendor Management
- Management
- IT Strategy
- Software Project Management
- Team Management
- Pre-Sales
- Financial Analysis
- Business Analytics
- Sap
- Product Management
- Business Development
- Telecommunications
- Analysis
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