Neha Johri

Operational Risk/ Excellence at American Express

Role: Operational Risk at American Express
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Neha Johri

I am a result oriented operational risk professional with a 20 year career spanning a…

Experience

Operational Risk
American Express
Apr 2022 — Present · Gurugram, IN
Operational Risk - Issue Management, Policy Governance, Vendor Risk Management, Reporting, Data Loss Prevention and Business Continuity Management

Skills

Customer Relationship Management (Crm)
Service Delivery
Business Analysis
Credit Card Operations
Process Improvement
Team Management
Management
Credit Cards
Leadership
Business Process Outsourcing (Bpo)
Regulatory Compliance
Chargebacks
Business Process Improvement
Disputes
Customer Experience
Business Self Testing
Vendor Management
Team Leadership
Transactional Quality
Management Information Systems (Mis)
Business Continuity Planning
People Leadership

Contact information

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Work email
•••••@americanexpress.com
Personal email
•••••@•••••.com
Direct dial
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Current company

American Express

Financial Services · 10K employees · World Financial Center, 200 Vesey Street, New York, NY, 10285, US

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

americanexpress.com

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