Neha Panchal
Zcx Consulting Solutions Engineer (Ccaas & Agentic Ai) @Zoom
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WORK HISTORY
Zcx Consulting Solutions Engineer (Ccaas & Agentic Ai) @Zoom
Led end-to-end pre-sales execution, solution architecture, and executive technical alignment, influencing $5M+ in ARR and increasing average deal size by 10–15% across mid-market and enterprise sales cycles.
ABOUT NEHA PANCHAL
I’m a Solutions Engineer focused on helping sales teams win complex, enterprise deals through strong technical storytelling, disciplined discovery, and scalable enablement.Over 6+ years in PreSales and GTM roles, I’ve supported contact center and AI-powered platforms across mid-market and enterprise segments. My work spans demos, POCs, security evaluations, API-driven solutions, and executive-level presentations.In addition to deal support, I’ve led cross-functional initiatives including demo standards, POC programs, partner enablement, and training frameworks for BDRs, AEs, and SEs, helping teams ramp faster and execute more consistently.
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