Neha Buddhadev
š Portfolio Manager, Global Operations @ Meta | Global Teams Leadership| Multi-Million-Dollar Portfolio Management
- Role
- Portfolio Lead, Global Customer Service at Meta
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Neha Buddhadev
Analytical Dynamo: Leading all facets of product development/delivery and complex projects and programs within technology, education, bio-tech and manufacturing sectors. Program Leader: Well-versed in managing high-impact programs, understanding customer requirements, and providing robust solutions that exceed their expectations. Problem-Solving Maestro: Exhibit exceptional problem-solving skills; innate ability to make data-driven decisions and overcome challenges. Collaboration Catalyst: Skilled leader with a history of guiding, motivating, and fostering collaboration among technical, non-technical, and C-suite leadership teams to achieve sustainable results. Communication Champion: Championed a culture of swift and transparent communication by leading inclusive discussions, valuing diverse perspectives, and communicating actionable outcomes.
Experience
Portfolio Lead, Global Customer Service
Jul 2024 ā Present
Spearheaded establishing Tier Level Customer Support model for high value customers improving metrics like Initial Response Time and overall Customer Satisfaction.
Education
Thakur College of Science and Management
Bachelor of Management Studies (BMS)
Northeastern University
Master of Science - MS
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