Neha Bisht
Immediate Joiner - Driving Customer Experience & Data Operations | GBP Management & Local SEO | Business Listing Publishing, Suppression & Accuracy | Process Optimization | Client Success | Scalable Data Workflows
- Role
- Customer Experience - Operation Executive at Singleinterface
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Neha Bisht
I’m an operations-driven professional with experience managing high-volume data…
Experience
Customer Experience - Operation Executive
Sep 2022 — Present · Gurugram, IN
Efficiently managed and updated large volumes of client and business data using Google Sheets and Microsoft Excel, ensuring 100% accuracy and format compliance for Google Business Profile (GBP) listings and internal databases-> Conducted timely client outreach via phone, email, and CRM dashboards to validate and verify key business details, enhancing listing authenticity and platform credibility-> Streamlined data intake, formatting, and verification workflows by identifying redundancies and implementing Standard Operating Procedures (SOPs)—resulting in a 30% reduction in processing time-> Managed concurrent data verification tasks, document tracking, and follow-ups, ensuring SLA compliance, workflow prioritization, and operational consistency in a high-volume environment-> Collaborated closely with Sales, Support, and Technical teams to ensure smooth listing activations and client satisfaction, contributing to improved team efficiency and faster issue resolution.
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