Neha Bhalla

About Neha Bhalla

Senior Techno-Manager with career of over 17 years in operations and delivering of multiple projects for US/Canada/Japan/EU based Customers, reflecting strong leadership skills with hands-on IT experience in Operations & Service Delivery. Being aware about complex IT requirements, developed myself both in technical & operations side of the business in my career.I am a SCSA1, SCSA2, PMP, AWS, ITIL, SCRUM, Microsoft Azure certified professional who follows AGILE standards.A keen communicator with strong technical, managerial & analytical skills. Ability to relate to people across organizational horizons for successful execution of projects and drive meaningful business conversation.Led Data Engineering, Mgmt & Governance and IT Infrastructure Deliveries, experience working with IT MNCs (Tech Mahindra, TCS, IBM, Kyndryl, Accenture) serving clients globally Currently working as Data Eng, Mgmt & Governance manager with Accenture for Complex Enterprise Data Platform (EDW and EDH) & Systems running 24*7 ( Hadoop, CDP on GCP, Kafka, Teradata Vantage, Abinitio, Control M, File Broker, Informatica, SSIS) and Multiple Data Product Application Maintenance Operations supporting Business-critical sales, marketing and Financial reporting. Experienced on FinOps and Sustainability (GreenOps)Experienced on IT Infrastructure Delivery Manager (Linus, Cloud, DevOps teams)as well.10 years of experience serving largest US, Canada and UK Telecom accounts Delivery Role involves managing complex service delivery, continuous improvements & optimizations, stakeholder management, People management - 80+ resources across Offshore delivery center, Service Transition Management, Business development – RFP’s 10 years of experience in Unix infrastructure technical support - Troubleshooting / Patching / Installations / Server Build & Decommission / Performance analysis / Hardware Replacements / Firmware Upgrades / Zone Builds / Physical to virtual migration / Managing Unix based Operating Systems and Hardware

Experience

1. Data Eng, Mgmt & Governance Senior Manager

   Accenture in India

   Jun 2025 — Present

Education

• Sikkim Manipal University - Distance Education

  Master's degree, Computer Science

  2008 — 2011

Skills

• San
• Cluster
• Aix
• Shell Scripting
• Vmware
• Veritas Volume Manager
• Ibm Aix
• Servers
• Itil
• Linux
• Virtualization
• Operating Systems
• Data Center
• Red Hat Linux
• Solaris
• Unix
• Oracle
• Requirements Analysis
• IT Service Management
• Unix Shell Scripting