Neha A.
Business Analyst @Wythenshawe Community Housing Group
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WORK HISTORY
Business Analyst @Wythenshawe Community Housing Group
Manchester, GB
Orchestrated the design and delivery of an integrated tenant management solution on Salesforce, consolidating multiple systems to streamline operations and improve tenant services.• Conducted comprehensive as-is and to-be process mapping, identifying inefficiencies and proposing optimized workflows.• Collaborated with stakeholders to elicit requirements, translate them into user stories, and define acceptance criteria.• Designed user-friendly Salesforce wireframes, enhancing the user experience and promoting seamless navigation.• Developed and executed robust test scripts for functional, integration, and UAT testing phases, ensuring high-quality deliverables.• Facilitated stakeholder workshops and acted as a liaison between business units and technical teams to ensure alignment with organizational goals.
EDUCATION
Shri Ramdeobaba College of Engineering and Management
Bachelor of Engineering - BE
Lancaster University
Master's degree
ABOUT NEHA A.
An experienced IT professional with a passion for continuous learning and growth. With…
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