Neha Agarwal
ServiceNow Platform Leader || People’s Person
- Role
- Senior Manager at GlobalFoundries
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Neha Agarwal
Demonstrates strong leadership and effective team management skills. Highly proficient in IT Service Management (ITSM) delivery, leveraging platforms such as ServiceNow and BMC Remedy. Brings deep expertise in solution design, implementation, development, service integrations, process automation, system upgrades, and ongoing maintenance. Well-versed in ITIL processes, Software Development Life Cycle (SDLC), and Agile methodologies.
Experience
Senior Manager
Jul 2024 — Present · Bengaluru, IN
Servicenow Platform Delivery ManagerServiceNow Platform roadmap planning, major project deliveries with inhouse technical team and vendor management.
Education
University of Rajasthan
B.E. (2007), Computer Sc. & Engg
2003 — 2007
Skills
- IT Service Management
- Sdlc
- Solution Architecture
- Service Now Implementation
- Requirements Analysis
- Service Management
- Web Services
- Itil
- Incident Management
- Unix
- Itil V3 Foundations Certified
- Service Now System Administration
- Requirements Gathering
- Bmc Remedy
- Cmdb
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