Neha Agarwal
Passionate about developing People, Processes and Platforms to deliver enhanced business outcomes in the space of Pharma Analytics and Operations
- Role
- Head, Data Enablement and Operations, Ids at Novartis
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Neha Agarwal
Accomplished business leader with over 20 years of experience in the pharmaceutical industry, specializing in enterprise solutions and operational excellence. Known for exceptional talent development, stakeholder management, and fostering high-performing team cultures. Proven expertise in data and analytics leadership and scaling global capabilities. Demonstrated ability to lead through change and ambiguity, motivating teams to deliver exceptional outcomes through transformations. Passionate about leveraging innovation and cutting-edge technologies to enhance business outcomes.Leadership in Data and Analytics: As Head, Data Enablement and Operations, driving fit-for-purpose data outcomes for the US enterprise, enhancing business decision-making. Expert in designing and implementing scalable global solutions and managing data integration across various interfaces.Scaling Global Capabilities: Successfully scaled global capabilities from ~50 to over a thousand, navigating multi-cultural environments, optimizing time zones, talent availability, and business outcomes. As a prominent leader at site, helping drive unique site proposition and heightened employee engagement. Achievements include reducing operational costs by 20%, improving data processing speed by 30%, and increasing team productivity by 25%. Proven ability to understand and derive benefits from the India talent ecosystem, leveraging its strengths to enhance global operations. Overcame challenges such as coordinating across different time zones, managing cultural differences, and ensuring consistent communication and alignment among diverse teams.People Leadership: Excelled in talent development, fostering collaboration, innovation, and high performance. Created a supportive and inclusive work environment that encourages professional growth.Delivering Operational Excellence: Led data-based solutions in complex environments, achieving 99.5% accuracy in incentive payouts for over field associates. Champion of data quality and governance, committed to operational excellence and customer satisfaction.Innovation: Accelerated innovation through external collaboration and incorporated generative AI into analytics, enhancing decision-making and efficiency. Committed to continuous improvement and leveraging cutting-edge technologies.
Experience
Head, Data Enablement and Operations, Ids
Jan 2025 — Present · Hyderabad, IN
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