Negra Tutundzic

About Negra Tutundzic

After spending 12+ years in consumer research and strategy consulting, I\'m currently applying my strategic planning, stakeholder management, and project management skills in the employee engagement space at Wayfair. As an Employee Engagement Manager Wayfair, my role is to drive strategic initiatives that support the employee experience and engagement of employees, including recognition programs, social and team building efforts, employee feedback touchpoints, and engagement communications strategy. In my past life as a researcher, I have built and executed various global and large scale research programs with the goal of understanding our changing work environments and their impacts on employee expectations, motivations, ways of working, and development - including Freelancing in America (sponsored by Upwork.com) and the Work Trend Index (sponsored by Microsoft). My interest in employee experience also stems from my journey as a people manager throughout my career - mentoring, appreciating, and developing teams are why I love my job!

Experience

1. Employee Engagement Team Lead

   Wayfair

   Mar 2022 — Present · San Francisco, CA, US

   My role is to drive strategic initiatives that contribute to the employee experience and drive engagement of Wayfair Service employees, including recognition programs, social and team building efforts, employee feedback touchpoints, and engagement communications strategy. I lead a team of engagement specialists and support staff to empower our Service agents and people leaders in driving our Service culture and values. My key responsibilities include-Maintaining strategic relationships with leadership and cross functional stakeholders to understand and align engagement strategy with business priorities and KPIs-Continuously collecting employee feedback to implement into strategic planning for core engagement programs (including facilitating employee focus groups and surveys)-Managing budget and driving cost efficiencies for continuous and ad hoc engagement programs or events-Keeping a pulse on best-in-class engagement strategies and tools in the industry, attending webinars and discussions, and implementing learnings to innovate engagement programming-Strategic planning of large engagement social and team building events to drive connection, networking, and meaningful workplace experiences for employees-Leading a team of 6 amazing team members who bring all the best ideas to the table

Education

• Richmond American University London

  Bachelor of Science, Marketing

  2010 — 2010

• St. John Fisher University

  Bachelor's in Science, Business Administration and Marketing

  2008 — 2010

Skills

• Customer Relations
• Research Design
• Customer Insight
• Consumer Insights
• Developing Client Relationships
• Budget Forecasts
• Data Analysis
• Public Relations
• Spss
• Customer Service
• Analysis
• Educational Research
• Quantitative Analysis
• Time Management
• Higher Education Research
• Writing
• Quantitative Analytics
• Quantitative Research
• Marketing Research
• Marketing
• Youth Marketing