Neetu Kar

Role: Head - Delivery Excellence & Special Initiatives, Digital Transformation at IDFC FIRST Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

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About Neetu Kar

Am a Global Delivery Excellence and Transformation Leader with over 27 years of…

Experience

Head - Delivery Excellence & Special Initiatives, Digital Transformation
IDFC FIRST Bank
Apr 2020 — Present · Mumbai, IN

Education

College of Engineering and Technology, OUAT
B.Tech (Hons.)
1993 — 1997
Indian Institute of Management Ahmedabad
Senior Management Program
2017 — 2018
Kendriya Vidyalaya
XII
1990 — 1993

Skills

Quality Assurance
Gap Analysis
Project Management
Business Process
Requirements Analysis
Process Improvement
Business Process Improvement
Agile Methodologies
Quality Management
Vendor Management
Consulting
Sdlc
Software Quality Assurance
Metrics
Business Analysis
Software Project Management
Sepg
Itil
Cmmi
Program Management
Pmo
Pmp
Six Sigma
Process Consulting

Contact information

Verified work emails, personal emails, and direct dials — unlocked in one click.

Work email
•••••@idfcfirst.bank.in
Personal email
•••••@•••••.com
Direct dial
+•• ••• ••• ••••

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Current company

IDFC FIRST Bank

Banking · 53K employees · Founded 2015 · Mumbai, Maharashtra, India

**Never share your password, OTP, UPI Pin, CVV etc with anyone.** Formed in December 2018 through the merger of infrastructure finance giant IDFC Bank and retail finance specialist Capital First, we commenced commercial banking operations in 2016. Our core principles: Vision: Building a world-class bank in India, driven by ethical, customer-friendly, digital, and socially responsible banking principles. Universal Bank: Offering a comprehensive range of services like Retail, MSME, Rural, Startups, Cash & Wealth Management, Deposits, Corporate & Government Banking, Working Capital, Trade Finance, and Treasury Solutions. Ethical Banking: We follow a 'Near and Dear' test, ensuring products are customer-friendly enough for employees to recommend to loved ones. We simplify legal jargon for clarity and offer 'ZERO FEE Banking' on all savings account services like SMS alerts, IMPS, RTGS, NEFT, ATM withdrawals, and more, making it India’s 1st & only bank to do so. Customer-Friendly Banking: IDFC FIRST Bank credits monthly interest on savings accounts, offers lifetime-free credit cards with non-expiring rewards and transparent fees. Technology-led Banking: Seamless services across mobile, branches, internet banking, call centres, & relationship managers. Our mobile app, with 250+ features, is rated 4.8 on Google Play & the App Store. Global rating agency Forrester ranked it India’s best & among the world’s top 20 for two consecutive years. Social Good Banking: Focusing on financial inclusion, we serve 40M+ customers, with 16M lifestyle improvement loans,15M loans to 4.3M women entrepreneurs, 6.5M vehicle loans, 1M each for sanitation & livelihood, 300K SME, and 100K home loans. ESG Goals: We hold high ESG scores, demonstrating our commitment to financial inclusion & social responsibility. Creating a new-age, ethical and world-class institution for India is a privilege for its employees.

idfcfirst.bank.in

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About Neetu Kar

Experience

Head - Delivery Excellence & Special Initiatives, Digital Transformation

Education

College of Engineering and Technology, OUAT

Indian Institute of Management Ahmedabad

Kendriya Vidyalaya

Skills

Find verified contacts for anyone on LinkedIn