Neeti Chaturvedi

About Neeti Chaturvedi

I am an HR professional with over 2 years of diverse international experience across India and Ireland, equipped with a Master’s degree in Human Resource Management. My background spans end-to-end HR operations including onboarding and offboarding, recruitment coordination, HR documentation, payroll assistance, and compliance management.Proficient in HRIS platforms such as SAP and BambooHR, alongside TMS and LMS systems, I leverage technology to streamline HR processes and maintain accurate workforce records. I have hands-on experience in KPI reporting, GDPR compliance, and HR data integrity, supported by strong analytical skills using MS Office Suite (Excel, Outlook), SharePoint, Power BI, and Tableau for insightful HR reporting and decision-making.I am experienced in developing structured workflows, coordinating cross-department collaboration, and providing first-line HR support to improve employee experience and operational efficiency. Actively seeking new challenges where I can apply my skills and dedication to contribute meaningfully to organizational success.

Experience

1. Customer Service Associate

   Dunnes Stores

   Jul 2024 — Present · IE

   I leveraged strong communication skills to gather and share valuable customer feedback on store layout, which drove a 25% increase in customer satisfaction scores. By delivering personalized service to over 30 customers weekly, I built meaningful connections that contributed to a 45% boost in customer loyalty and consistently positive feedback. Translating these insights into actionable recommendations for management helped me enhance the overall customer experience and strengthen brand loyalty.

Education

• University College Dublin

  Master of Science - MS, Human Resources Management

• Barkatullah University, Bhopal

  Bachelor of Arts - BA, Sociology

  2019 — 2022