Neeti Raj

Customer Success at Salesforce

Role
Sr Manager, Customer Success at Salesforce
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Neeti Raj

Experienced Information Technology Manager with a demonstrated expertise in strategizing, planning and leading CRM solutions. Seasoned professional in CRM (Salesforce) Program management, tech-functional leadership encompassing impact analysis, communication strategy, continuous improvement, increasing user adoption and program effectiveness.Skilled in Software Project and Program Management, Scrum, Requirements Analysis, Agile Methodologies. Certified Scrum Master, 6 Sigma Green Belt, MBA, MCA, SFDC ADM

Experience

  1. Sr Manager, Customer Success

    Salesforce

    Jul 2023 — Present · Mumbai, IN

Education

  • Hansraj College, DU

    Bachelor of Science (BSc) Computer Sc.

  • IMT Ghaziabad

    Master of Business Administration (MBA)

  • Jamia Hamdard

    Master of Computer Applications (MCA)

Skills

  • Program Management
  • Sql
  • Sdlc
  • Agile Methodologies
  • Management
  • Web Services
  • Project Management
  • Business Analysis
  • Software Development
  • Scrum
  • Team Management
  • Pmp
  • Javascript
  • Requirements Analysis
  • Integration
  • Software Project Management

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Neeti Raj — Sr Manager, Customer Success at Salesforce in Mumbai, MH, IN | Unifers