Neeti Kohli
Project Manager| Scrum Master | PMP | ACP | PSPO
- Role
- Scrum Master at Theskillgarage
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Neeti Kohli
8+ years of global leadership experience in Technology, Education Technology and Banking…
Experience
Scrum Master
Mar 2023 — Present · San Francisco, CA, US
TheSkillGarage: website redesign to standup key discovery elements on company track record, contextual customer testimonials while streamlining course offerings-35% bounce rate,+50% trialsConducted sprint planning, product reviews, and daily standups while providing design critique to optimize user experience flow from course discovery to enrollment:+45% registrations Developed comprehensive UAT framework and helped pivot course portfolios toward product development focus, resulting in 20% increase in enrollment for core offerings and expansion into new market segmentAfroshop: end-to-end UX research for African diaspora e-commerce platform, conducting 25+ user interviews and competitive analysis of 12+ platforms to identify $2.3M market opportunityDeveloped 4 distinct user personas and comprehensive journey maps from 3 customer segments (homemakers, working professionals, shared-household shoppers) to guide product roadmap prioritizationCreated detailed use case documentation covering 15+ user scenarios and established product requirements for mobile-first experience targeting 150K+ African immigrants in GTADesigned user interview framework and synthesized insights that informed go-to-market strategy, identifying key pain points in grocery discovery and cultural dietary preferencesEstablished foundation for MVP development with validated demand for 200+ specialty African grocery items and clear product-market fit indicatorsDeveloped customer acquisition framework focusing on community partnerships and recommended vendor partnerships with authentic suppliers
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