Neeta Manoj S

About Neeta Manoj S

A Travel connoisseur with 15+ years of extensive experience in Airline Passenger Fares & Ticketing, Revenue Accounting,Training.Process transition UK and PH marketHighly Adaptable and a leader with an ability to work independently with good oratory & people skills. Accomplished in building relationships, designing training strategies, creating compelling presentations, developing opportunities to meet organizational goals, and coaching individuals to success!Well-skilled in the airline industry, managing multiple vital roles including Transitions, Operations, Service Delivery, Training, Customer service, Client Management, People Management, and Continuous process improvement.

Experience

1. Manager Training-airlines

   TP

   Apr 2022 — Present · Mumbai, IN

   Seasoned professional managing high-volume claims and resolution processes for UK-based airlines and holiday services, while simultaneously supporting an AI powered travel booking platform supporting b2b business via email and voice platforms. Adept at navigating cross-functional operations across geographies with a strong commitment to quality and efficiency. Demonstrates leadership in training strategy—ensuring continuous improvement, performance alignment, and service excellence across diverse teams and time zones

Education

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Diploma of Education, Business Administration and Management, General

  1996 — 1997

• University of Mumbai

  B'COM, Finance & Accounting