Neeru Sabikhi

Customer Engagement Manager @Indaxonline

Ghaziabad, IN

Responsible of maintaining the process which leads to a customer\'s positive engagement with IndAXonline deliverables and also the behaviors associated with different degrees of customer engagement. My customer engagement is consisted both online and offline in marketing, administrative and customer support, A. Administrative1. Managing the industry database of across verticals & domain2. Data profiling & research on various industry Users3. Managing email marketing services4. Managing website, content & other social media accounts.B. Customer Support 1. Customer Engagement (Through call, feedback & follow-up)2. Vendor Management and new vendor creation3. Updating & maintaining databases of customersC. Marketing 1. Managing social media activities in target industry & domain 2. Managing email marketing3. Handling marketing campaigns