Neeru Dutt
Technical Architect specializing in M365 and Pre-Sales Consulting
- Role
- Technical Architect at ITC Infotech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Neeru Dutt
At the helm of ITC Infotech\'s technical architecture division, I am dedicated to…
Experience
Technical Architect
May 2024 — Present · Gurugram, IN
Developed an innovation management process to align business, technical management, and suppliers.• Identified business and technical challenges and opportunities.• Managed a global team of technical architects and SMEs to deliver managed services for ITC Infotech\'s premium and strategic clients.• Collaborated with internal and external stakeholders on integration, customization of technical documentation, Statements of Work, detailed solutions, project plans, user manuals, and training planning.• Led transition and transformation discussions with customers across the EUC vertical.• Designed solutions that support business needs while prioritizing data protection and IT security requirements.• Demonstrated expertise in contract negotiation, procurement, sourcing, and working with managed service providers and vendors.• Led discussions on future enterprise direction from both technological and business perspectives.• Ensured security and compliance by collaborating with relevant expert teams.• Boost Maturity by putting everything in for Microsoft 365 services optimization (new solution design, implementation, testing, and documentation)• Proficiency in contract negotiation, procurement, sourcing, interacting and collaborating with managed service providers and Vendors
Education
Himgiri ZEE University
M.Tech; Master of Technology, Computer Science
2009 — 2011
Sikkim Manipal University
Master of Computer Science
2004 — 2006
Shri Guru Ram Rai P.G College, Dehradun
Doctor of Philosophy - PhD - Pursuing, Computer Science
Skills
- System Debug Logs
- Salesforce
- Ticketing Systems
- Managed File Transfer
- Management
- Azure Ad Connect, Adfs, Ironport Gateway
- Technical Support
- Office 365
- License Management
- L1 and L2 Support
- Salesforce.com
- Customer Satisfaction
- Webex
- Gogrid
- Exchange Online
- Information Technology
- Bmc Remedy Ticketing System
- Team Leadership
- Microsoft Exchange
- Networking Protocol
- O365
- Infrastructure as a Service
- Using Managed Engine Support Centre by Zoho Corporation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.