Neeraj Sarup Sharma

About Neeraj Sarup Sharma

Senior Technology Manager with over 18 years of experience in IT Development, Engineering Projects and Consulting, Business Analysis in various domains including Banking(SWIFT Banking Implementation),Telecom Billing systems, CRM Systems, Health-Tech Logistics and in Robotic Process Automation for F&A. • Experience in co-coordinating with business and IT across all phases of software development life cycle.• Establish and Manage cost, schedules and performance of large, highly complex projects. • In-depth knowledge of Software Development Life Cycle (SDLC) methodologies like Waterfall & Agile.• Handling Platform and Architecture set up for Projects. Setting up of Lab for Devs,Tester and Automation QA team.• Handling Devops Team and help in setting up Devops Pipelines/Framework with Archs(Azure,Devops,Bituket,Git). Working on Different streams and setting up NFRS for Performance testing with QA team.• Delivery Manager managing KPI and metrics for Program Schedule,Quality,Productivity. Handling Risk and Depdencies and work on Mitigation plans.• Preparing and Managing IT Audits for the project with SQMT team for every Qtr.omation and reduce functional redundancies.Automation tool :Selenium webdriver/Jenkins/TestNG/Fitnesse.•Developed efficient workflow management solutions to simplify processes and procedures• ITIL Process Defining & implementation.• Worked on Integrations and API development -Microservices framework.•Conducted Workshop on Ideation, Prototyping and Design Development for Engineering/MCA students• Developed Technical Programs for Webinars on Digital Transformation/Process Innovation/TRLs for B.Tech/PGDM/MCA students.Participated as Young Gun for future leadership roles from Management Development Institute,Gurugram (2018).Have valid B1 Visa for the USA.Professional Certification: • Certified Generative AI Profession from Microsoft, Google and AWS ( 2024)• ITIL Foundation Certificate in IT Service Management(Certificate no-GR75•••••14NS)Completed in July 2016 through People Cert - Axelos Global Practice.• Participated in the Amazon Web Services Innovate Online Conference Webcasts on 14th July 2016.• Certification in Business Analyst – School of Business, George Washington Univ (2015)• Got Best Team of the quarter Award for Quarter-3 2015 for SWIFT Project.• SAfe Agilist 51••••••••12 : June-21

Experience

1. Senior Technology Manager(Principal Engineer)

   Nagarro

   Mar 2023 — Present · Gurugram, IN

   Working as Senior Manager -Technology for Providing Digital Innovation and transformation for clients

Education

• Scaled Agile

  SAfe Agilist 5.1

• Bhatnagar International School - India

  12th class - CBSE

• Jagan Institute Of Management Studies(JIMS Rohini)

  Bachelor of Information System (Hons), IT

  2000 — 2004

• Convent of Rani Jhansi

  R K Puram Delhi, General Studies

• Max Muller High School - India

  German , Diploma

• Guru Gobind Singh Indraprastha University

  Master of Computer Applications (M.C.A.), Information Technology

  2004 — 2007

• Management Development Institute, Gurgaon

  Management Development Program (PGDM), IT Services Managerial

  2017 — 2018

Skills

• Web-Based Testing
• Requirements Gathering
• System Testing
• Software as a Service (Saas)
• Requirements Analysis
• Regression Testing
• Retail Banking
• Itil Certified
• Agile Methodologies
• Team Building
• Telecommunications
• Test Cases
• Functional Testing
• Itil Process Implementation
• Sql
• Quality Center
• Itil Service Strategy
• Sdlc
• Unix
• Test Strategy
• Hp Quicktest Professional (Qtp)
• Swift Payments
• Client Expectations Management
• Banking Payment System Analysis
• Swift Messaging
• Business Requirements
• IT Service Management
• Client Relations
• Business Service Management
• Test Planning
• Testing
• Quality Assurance
• Pl/Sql
• Test Automation
• Business Strategy
• Software Project Management
• Test Management
• Manual Testing
• Defect Tracking
• Business Process Improvement